Overview

The Account Manager’s core mission is to build long-term, trusted relationships with clients, act as the main communication bridge between QTech and operators, and drive client growth and revenue through effective use of QTech’s gaming platform and services.

They function as a business partner to clients, ensuring product adoption, gathering market feedback, and contributing to product and operational improvements.

Key Responsibilities

Typical responsibilities include:

• Serve as the primary contact between clients and QTech for all matters.

• Identify new revenue or business opportunities within existing accounts.

• Analyze client feedback, product requests, and KPIs, then relay insights to internal teams.

• Forecast, track, and report performance metrics to support growth.

• Propose commercial incentives or upsell strategies to expand usage.

• Manage critical escalations and issue resolution between client and company.

Industry-wide Korea iGaming AM roles add similar duties such as:

• Driving and maximizing revenue from assigned customers.

• Building relationships with key stakeholders and decision-makers.

• Representing the company at events, exhibitions, or client meetings.

• Providing regular KPI and account-status reporting to leadership.

Experience & Skills Required

Common requirements for the QTech Korea AM role:

• 2–4 years’ experience in the online gaming/iGaming industry.

• Background in sales, operations, or account management.

• Strong understanding of industry KPIs and client performance metrics.

• Ability to influence executive-level stakeholders and negotiate effectively.

• Excellent communication, organization, and presentation skills.

• Comfortable working in a fast-paced, changing environment.

• Fluent Korean and English (written and spoken).

Related listings reinforce expectations such as:

• Strong negotiation, analytical, and client-relationship abilities.

• Capability to manage top-tier gaming clients under pressure.

• Proactive, problem-solving mindset with commercial awareness.

What QTech Offers

• Competitive compensation and professional growth opportunities.

• Flexible work options and collaborative team environment.

• Team activities and a creative, international culture.